Terms and Conditions
Acceptance of Terms
By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.
The Services are offered as a platform to allow an individual, entity, or non-profit organization ("Organizer") to post a fundraiser ("Fundraiser") to the Platform to accept monetary donations ("Donations") from donors ("Donors") on behalf of the beneficiary of the Fundraiser ("Beneficiary").
Eligibility
You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all the terms and conditions set forth herein.
User Accounts
To use certain features of the Services, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Donations
All Donations are made voluntarily and at the sole discretion and risk of the Donor. FundFlow does not guarantee that Donations will be used as described by the Organizer. We do not verify the information provided by the Organizer or endorse any Fundraiser.
Fees
Creating or managing a Fundraiser is free; however, a transaction fee, including payment processing fees, will be deducted from each Donation. Details of these fees can be found on our Pricing page.
Payment Processing
We use third-party payment processors to process Donations. By using our Services, you agree to the processing, use, transfer, and disclosure of your information by our payment processors pursuant to their privacy policies.
Fundraiser Obligations
Organizers are responsible for ensuring that the information provided in connection with their Fundraiser is accurate and up-to-date. Organizers agree to use Donations solely as described in the Fundraiser and to provide updates to Donors regarding the use of funds.
Prohibited Activities
You agree not to use the Services for any unlawful purpose or to engage in any conduct that is prohibited by these Terms. This includes, but is not limited to:
- Fraudulent or misleading Fundraiser
- Harassment, abuse, or harm to others
- Activities related to illegal drugs, weapons, or other prohibited items
- Money laundering or terrorist financing
Intellectual Property
All content, trademarks, and data on the Platform, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of FundFlow or are licensed to FundFlow and as such are protected from infringement by local and international legislation and treaties.
Limitation of Liability
To the fullest extent permitted by applicable law, FundFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
Dispute Resolution
For any dispute you have with FundFlow, you agree to first contact us at contact@fundflow.com and attempt to resolve the dispute informally. If we are unable to resolve the dispute, we each agree to resolve any claim, dispute, or controversy through binding arbitration or in small claims court.
Changes to Terms
We may modify these Terms at any time. If we do this, we will post the revised Terms on this page and will indicate the date of such revision. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
Contact Information
For any questions about these Terms, please contact us at contact@fundflow.com.