Privacy Policy

Introduction

Welcome to FundFlow. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using FundFlow, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information you provide

  • Personal Information: When you create an account, make a donation, or start a campaign, we may collect your name, email address, phone number, mailing address, and payment information.
  • Campaign Information: If you create a campaign, we may collect details about your campaign, including the title, description, photos, and videos you upload.

Information We Collect Automatically

  • Usage Data: We collect information on how you access and use our services, such as your IP address, browser type, device information, pages visited, and the time and date of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Information from Third Parties

Google Tag Manager: We use Google Tag Manager to manage and track our analytics. This helps us understand how users interact with our website and improve our services.

How we use your information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To operate, maintain, and improve our website and services.
  • To Process Transactions: To process donations, manage your account, and provide customer support.
  • To Communicate with You: To send you updates, newsletters, and other communications related to our services.
  • To Analyze and Understand Usage: To monitor and analyze trends, usage, and activities in connection with our services.

Sharing your information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and analytics. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Security of your information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your choices

  • Account Information: You can update your account information by logging into your account and making the necessary changes. You can have your account deleted by contacting us at contact@fundflow.com.
  • Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our site may become inaccessible or not function properly.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@fundflow.com.

Last Updated: June 27, 2024